A positive customer experience begins with empathy. Building empathy for your customers begins with building empathy and trust within your team.

Reader. Writer. Traveler.

James Beal

I am an ELA teacher at an autism charter school. For most of my teaching career I’ve taught autistic...

Avid reader, procrastinating author.

I am at least two of the following: husband, father, superhero.

A science fiction writer

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I THINK THIS IS LIKE

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There's something unique about this story.

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I love the writing and execution.

I want to be with these characters in this world.

This feels incredibly relevant to our world.

This book made me think and/or feel.