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John Dennehy
Author of ILLEGAL, a memoir about crossing borders.
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Author of ILLEGAL, a memoir about crossing borders.
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John Dennehy commented on Illegal
I was hoping I would be able to hold off until there was a final resolution but this is still ongoing. I spoke with the CEO last week and he told me the book will be published and they are still uncertain about the computer glitch that caused the refund. He hoped to have it all resolved by the end of this past week, which obviously has not happened. My hope is that this hiccup will be nothing more than a delay, but it’s been three weeks and beyond a phone call with vague assurances I have not seen any progress at all which does worry me. I wish I could have written more positive news but my intent is to be as transparent and honest as possible with everyone here. 
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    John Dennehy liked Illegal
    HELP - i am VERY confused. I placed an order for my book club . We felt as though we were picking an exciting author AND casting a vote for independent publishing. In the past we had purchased from the big bad one but not felt great about feeding a near monopoly. Inkshares seemed like a great alternative but the order seems to be cancelled - but yet it is on sale here. John seems as confused as i. Please clarify - i am not a systems engineer but this seems beyond a systems problem.

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      John Dennehy liked Illegal
      Inkshare,
      I am writing this comment with a broken heart. Not for anything done to me but done to you and John Dennehy. For you have both been hurt in an error within your system. while unintentional, two dreams have been awoken to reality as a result. John wrote an amazing.,painful and insightful memoir and looked to your group as a way for it to be published. You should know that John chose you and your group not because you might publish his book only. He believed in what your organization stands for.  You want to give authors and readers an alternative to the big publishing houses, make available a voice to those who may not have one, give readers a choice And support authors that they want to hear from. You had a dream to create this space and wanted others to believe in this dream. John did and promoted this. In turn, John had a dream to have is book published on his terms, with a group he believed in to help fuel the revolution in publishing that you ignited and he so strongly believes in. He reached the 250 goal, then the 500, then the 750, all on the backs of people who have met him and whose story inspired them. We all celebrated each milestone of his and with each marker, we saw the wonders of inkshare , then the 750 celebration was met with mass refunds and the shattering of a dream. We are collectively in shock and have heavy hearts. From Peru to new york, India to England we are stunned. Much was lost. A dream, pride, a great memoir and faith in a company.  I just ask that someone at inkshare will read this book and realize that this is a story that needs to be told, a voice that needs to be heard. We want to believe that inkshare is real and true and we want others to believe that a world without the shackles of borders is possible. Please makes this right and let us dream again
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        John Dennehy liked Illegal
        I’m sorry you’re going through all the anguish, John, but I’m actually relieved that the refund was not for some other reason. I’m sure it will all work out, and I look forward to the day I get to read your book! :-)
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          John Dennehy liked an update for Illegal

          All of you have received an email from Inkshares this week informing you of a refund for ILLEGAL. It was sent out in error. I’ve been struggling to figure out what is going on and how this will be fixed and I wish I could write and tell you what will happen but I can’t. Basically the Inkshares team says they don’t know what triggered the mass refund but they can recharge credit cards and get those orders back. However, they do not want to re-issue orders that used credits--when the campaign began the platform gave you credits to encourage participation and they have since discontinued that practice. This seems unfair to me and I’m trying to reach out to them to come up with a better resolution. I don’t know what that will be but I’m also not sure how long it will take to figure out and I know many people were confused and curious about what was happening and I wanted to be transparent and share all I know. As you can imagine this is a very frustrating situation for me and I appreciate your patience and support, probably more now than ever. 

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