Oct 26, 2016

All of you have received an email from Inkshares this week informing you of a refund for ILLEGAL. It was sent out in error. I’ve been struggling to figure out what is going on and how this will be fixed and I wish I could write and tell you what will happen but I can’t. Basically the Inkshares team says they don’t know what triggered the mass refund but they can recharge credit cards and get those orders back. However, they do not want to re-issue orders that used credits--when the campaign began the platform gave you credits to encourage participation and they have since discontinued that practice. This seems unfair to me and I’m trying to reach out to them to come up with a better resolution. I don’t know what that will be but I’m also not sure how long it will take to figure out and I know many people were confused and curious about what was happening and I wanted to be transparent and share all I know. As you can imagine this is a very frustrating situation for me and I appreciate your patience and support, probably more now than ever.