Purchased book not appearing in bookshelf

Created over 2 years ago by Michael Huddlestone with 2 comments
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Screen shot 2018 10 22 at 10.04.47 am Elena Stofle · Inksharesian · added over 2 years ago
Hi there, @Michael Huddlestone I see that your order did go through. It is in your "Purchased" section  of your bookshelf at the top. :) Have a great day and please feel free to reach out if you need anything else! 
13516367 10155801785087228 4465829753370954585 n Michael Huddlestone · Author · added over 2 years ago
Hi, ive tried to pre-order the book terminus 3-4 times now. Each time it says the book is purchased but its not appearing in the bookshelf and im not getting any messages saying there is an issue.
Can this please be looked into and let me know what is going on as i only want 1 pre-order