how do refunds work after failed to meet goal

Created 4 months ago by Brian Seabury with 4 comments
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20800051 10154904360058634 481838643385855497 n Elena Stofle · Inksharesian · edited 4 months ago · 1 like
Hey @Erin S. Evan  thanks for tagging me in this. @Brian Seabury Authors are not responsible for paying anything to anyone. All refunds should be processed automatically, and it normally takes 3-5 days for the funds to reach your backers accounts. If your project was not refunded and this did not happen, just let me know at hello(at) and I will take care of it for you. I am sorry for all the confusion!
 nzkhmgt Evan Graham · Author · edited 4 months ago · 1 like

If you fail to meet your pre-order goal, the refunds should automatically go out to every supporter after one week. You don’t have to do anything yourself.

Pa240021 Erin S. Evan · Author · added 4 months ago
@Elena Stofle can you help with this?
Picture Brian Seabury · Author · edited 4 months ago · 1 like
apparently, the author is responsible for refunds but I never received any funds. How would I pay them back.  Also, refunds sometimes cause chargebacks. that isn’t the case with inkshares is it?