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Abstract

Your bottom line depends on so many things, but if your brand is trusted, studies show your bottom line is improved exponentially. Building that trust takes creating a holistic approach to your customer’s experience with your brand, and the best way to achieve this is to build empathy into your business culture. Empathy for your customers begins with empathy within and among your teams and this book will show a path for businesses and non-profits small and lar. . .

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    Reader Writer liked a chapter from The Empathy Circle

    Abstract

    Your bottom line depends on so many things, but if your brand is trusted, studies show your bottom line is improved exponentially. Building that trust takes creating a holistic approach to your customer’s experience with your brand, and the best way to achieve this is to build empathy into your business culture. Empathy for your customers begins with empathy within and among your teams and this book will show a path for businesses and non-profits small and lar. . .

    Continue Reading
    recommend · recommended by Reader

    People who have recommended the chapter, Abstract and Introduction

      Reader Writer followed The Empathy Circle
      The Empathy Circle
      The Empathy Circle
      A positive customer experience begins with empathy. Building empathy for your customers begins with building empathy and trust within your team.