In 2006, I began working at Advocates, a series of group homes in Framingham. It was here I experienced first-hand how technology can make a difference in the lives of the Deaf and hard-of-hearing. On my first day I was introduced to a television with a miniature box above it. Curious, I asked Lisa, my supervisor, what it was.

“You’ve never seen one of those before?” she signed, a puzzled look on her face.

“No, I haven’t,” I replied.

While Lisa was surprised that I was unfami. . .