Upgrading purchase?

Created about 2 years ago by Liam Dynes with 11 comments
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Sauron green 80 x 80 pre Dustin S Sherrill · Reader · edited almost 2 years ago · 3 likes
I wish this was available also.  I will try the email to cancel/reorder method mentioned below.
Picture Corinne Peterman · Reader · added almost 2 years ago
I definitely would like to upgrade a purchase and just went searching to see if that was possible. Thank you. 
15230176 Joni Dee · Author · edited almost 2 years ago · 2 likes
@Thaddeus Woodman also worth exploring shipping costs if someone ordered twice. My parents first ordered a reader, then 3 books, why should they pay twice for shipment ? 
Picture Rick Heinz · Author · added about 2 years ago
I’ve had a few questions about this as well. I think this would be a very handy feature for your website. 
Img 0366 Thad Woodman · Inksharesian · edited almost 2 years ago · 2 likes
Thanks @Liam Dynes et al. for the feedback here. We’ll explore the ability to upgrade your purchase as a feature.  

In the meantime if you’d like to upgrade you can contact us at hello at inkshares.com and we can refund your previous purchase (if you used credits let us know so we can refund those as well).

No developments in Canadian shipping yet.  I’ll let you know when we have more shipping options available.
Picture Liam Dynes · Reader · edited about 2 years ago · 2 likes
@Thaddeus Woodman Hmm, I hadn’t really thought about the refunding and buying another. Especially if some are bought on credit or some not (or a mix of both), I figured that would be more hassle than it’s worth. And not wanting to force you guys to do a bunch more transactions.

But I think I would definitely like the option, if it’s something that’s been explored at all.

(And, unrelated, but has there been any developments on Canadian shipping? Or do we think that there will be the $15 flat rate international cost for the foreseeable future?)
Picture James Rasile · Author · edited about 2 years ago · 1 like
Most definitely would appreciate this as an option.
Img 0137 p bw C. Brennecke · Author · edited almost 2 years ago · 2 likes
I’ve found myself wishing for this option a number of times.
Portrait Christopher Huang · Author · edited almost 2 years ago · 4 likes
Yes. I imagine that there might exist a number of people in Liam’s position, who haven’t gone to a softcover purchase simply because of the added cost of making a new and separate purchase.

Also, if I find a couple of friends living near me who also want a book I’ve already pre-ordered, it would be nice to be able to upgrade to the top tier. That way, our books are sent in the same shipment and we can share the fees instead of each of us paying the full amount for three-or-more things that are all going to the same neighbourhood.
Img 0366 Thad Woodman · Inksharesian · edited almost 2 years ago · 6 likes
Hey @Liam, not yet, unfortunately.  If the book is still funding you can purchase another copy and we can refund your original purchase.

This is something we’ve been considering for a while. Anyone else think an ’upgrade’ feature would be useful?
Picture Liam Dynes · Reader · edited almost 2 years ago · 4 likes
Is there/has there been considered a way to upgrade from an e-book purchase to a softcover without buying outright again?

I.e. if there are a couple things that I picked up in ebook form only but later decide that I want a physical copy, can I apply the existing order to the cost of the new one?

I can’t be the only person who has had second thoughts after buying in at the low tier.