can't download ebook

Created 19 days ago by Toby.Meehan with 8 comments
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Userphoto1 original Toby.Meehan · Reader · added 19 days ago
It’s now 8:20 PM Central, tried it again and got the same "Yep, you don’t have access to do that." message.  Tried from my phone, desktop at home, and laptop at work with same result.  Will use Contact link at bottom of page.
Userphoto3 original flywheel · Reader · added 19 days ago
If you scroll down to the bottom of the page under the catagory "inkshares" is a link that says "contact" and there you should find an email address you can contact support with

Userphoto9 original Keeleyb002 · Reader · added 19 days ago
How do i email support? I am having the same problem
Userphoto1 original flywheel · Reader · added 19 days ago
I just emailed support and they sent me the file over email they said its a sitewide problem that they are working on
Userphoto7 original Cckeepsakes · Reader · added 19 days ago
Me four with this error, same book

Userphoto2 original flywheel · Reader · added 19 days ago
 same problem same book same error
Userphoto8 original B1edac8e · Reader · added 19 days ago
    same here; order didn’t go through (despite the confirmation message) and you get an email saying there is a problem with the CC you never entered. if you select ’enter a new card’ it takes you back to a cart, with a magical physical copy of the book appearing in the cart at $15, but still no form to enter the CC.

Userphoto9 original Toby.Meehan · Reader · added 19 days ago

Trying to download Space Tripping but get all the way to the "Download eBook" button and then get a "Yep, you don’t have access to do that." message.  Help?